Returns & Exchanges
At Dosaze, we want you to experience your best sleep ever, which is why we offer a 60-night sleep trial to ensure our products are the perfect fit for your home. If you are not completely satisfied, we offer a hassle-free return and exchange process to help you find your comfort.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is authorized, we will email you a prepaid shipping label and a return authorization form to include in your package.
- 3.Pack and Ship
Securely pack your items in their original packaging, attach the prepaid label, and drop the parcel off at the designated carrier location.
- 4.Receive Your Refund
After our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.